Frequently Asked Questions
Everything you need to know about your Milana Studios experience.
How long does shipping take for new releases?
Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international deliveries. Please note that during high-demand collection launches, processing times may be slightly extended.
What is your return policy?
We offer a 14-day return window from the date of delivery. Items must be in their original, unworn condition with all Milana Studios tags and packaging intact to qualify for a refund or exchange.
How can I ensure I select the correct size?
Each product page features a detailed size guide with specific measurements. Our silhouettes often feature a signature oversized fit; we recommend sizing down if you prefer a more tailored look.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Clearpay in select regions.
Do you restock sold-out items?
To maintain exclusivity, many of our pieces are limited edition and will not be restocked once sold out. We recommend signing up for our newsletter and following our social channels for announcements regarding core collection restocks.
How should I care for my Milana Studios garments?
To preserve the premium quality of our fabrics, we recommend washing items inside out on a cold, gentle cycle and hanging them to air dry. Specific care instructions are located on the internal wash tag of every garment.